Terms of service

This website is operated by Mist My Room (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

By using our website and purchasing from our store, you agree to these Terms of Service. These terms apply to all users of the site, including browsers, customers, and merchants. We reserve the right to update or change these Terms at any time.

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product description, suspicion of fraud or unauthorised activity, or issues identified during order processing. We may limit or cancel quantities purchased per person, household, or order.

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. We are not responsible for typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability.

Delivery times are estimates only. As we work with international suppliers and fulfilment partners, shipping times may vary. Typical delivery times range from 7–21 business days depending on location. We are not responsible for delays caused by customs, courier issues, or external factors beyond our control.

All returns and refunds are governed by our Refund & Returns Policy. By placing an order, you agree to the terms outlined in that policy.

Customers are responsible for ensuring that all shipping and contact details provided at checkout are accurate. We are not responsible for failed delivery or delays caused by incorrect or incomplete information.

Our store is hosted by Shopify and may use third-party services for payments, fulfilment, and analytics. We are not responsible for third-party service performance or policies.

All content on this website, including images, branding, and product descriptions, is owned by Mist My Room and may not be used without permission.

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. All products are provided “as is” unless otherwise stated.

We strongly encourage customers to contact us before initiating any chargeback or dispute. In the event of a chargeback, we reserve the right to provide evidence including tracking information, order details, and communication records. Fraudulent or abusive disputes may result in refusal of future orders.

For any questions regarding these Terms of Service, contact support@mistmyroom.store